Privacy policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our shop, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and e-mail address.

When you browse our shop, we also automatically receive your computer's Internet Protocol address (IP address), which enables us to obtain more details about the browser and operating system you use.

E-mail marketing (if applicable): with your permission, we may send you e-mails about our shop, new products and other updates.

ARTICLE 2 – CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we assume that you consent to our collecting your information and using it for that specific purpose only.

If we ask you for your personal information for another reason, such as marketing, we will either ask you directly for your explicit consent or give you the opportunity to decline.

How can I withdraw my consent?

If, after giving us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@essencedeshuiles.com or by post at: S.A.S OROSION, 77 bis Jean Jaurès, 94400 Vitry-sur-Seine, France.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you breach our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored through Shopify's data storage system, databases and the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment

If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order has been completed, information relating to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.

The requirements of the PCI-DSS standard help ensure the secure handling of credit card data by our shop and its service providers.

For more information, please consult Shopify's Terms of Service here or its Privacy Policy here.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you read their privacy policies carefully so that you can understand the manner in which your personal information will be handled by them.

Please bear in mind that certain providers may be located in, or have facilities located in, a different jurisdiction from either you or us. If you therefore decide to proceed with a transaction that involves the services of a third-party provider, your information may become subject to the laws of the jurisdiction in which that provider is located or in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our shop's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or by our website's Terms and Conditions of Sale and Use.

Links

You may leave our website by clicking on certain links on our site. We accept no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

Google Analytics and targeted advertising

We use Google Analytics to analyse traffic on our site and improve your browsing experience. We may also display targeted advertisements via Facebook and Google, based on your browsing on our site.

You may opt out of this tracking at any time: via the settings of your Facebook and Google accounts, or by using the Digital Advertising Alliance opt-out tool (optout.aboutads.info).

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or of electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Here is a list of the cookies we use. We have listed them here so that you can choose whether or not you wish to allow them.

  • _session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
  • _shopify_uniq, no data held, expires at midnight (relative to the visitor's location) of the following day. Counts the number of visits to a shop by a single customer.
  • cart, unique identifier, persists for 2 weeks, stores information about the contents of your shopping basket.
  • _secure_session_id, unique session identifier.
  • storefront_digest, unique identifier, indefinite if the shop has a password, used to determine whether the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependants in your care to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you would like to access, correct, amend or delete any personal information we hold about you, make a complaint, or simply obtain more information, please contact our Privacy Compliance Officer at contact@essencedeshuiles.com or by post:

Tel.: +33 1 77 05 69 39
S.A.S OROSION
77 bis Jean Jaurès
94400 Vitry-sur-Seine
France
VAT: FR57905230108
SIREN: 905230108